1. General Information

1.1. Steken is an online clothing e-commerce brand offering apparel and accessories for purchase via our website.

1.2. These Terms apply to all users of the site, including browsers, customers, and merchants.

2. Eligibility

2.1. By using this website, you confirm that you are at least 18 years old or have obtained parental/guardian consent to use the website.

2.2. You agree to provide accurate, current, and complete information when creating an account or placing an order.

3. Orders and Payments

3.1. All orders are subject to availability and acceptance. We reserve the right to cancel or refuse an order for any reason.

3.2. Prices displayed on the website are in INR and are inclusive/exclusive of taxes (depending on your location). Shipping fees will be added at checkout.

3.3. Payment methods accepted include COD, UPI, Card, Net banking. Your payment details are processed securely, and we do not store your payment information.

3.4. Once an order is placed, you will receive a confirmation email. This email does not constitute acceptance of your order; the contract of sale is established when your order is dispatched.

4. Shipping and Delivery

4.1. We aim to process and ship orders within 7 business days. Delivery times vary depending on your location.

4.2. Shipping costs and delivery timelines are detailed during checkout.

4.3. Steken is not responsible for delays or issues caused by customs, courier services, or factors outside our control.

5. Returns and Exchanges

5.1. You may return or exchange items within 7 days of receipt, provided they are in unused, original condition with tags attached.

5.2. Refunds are processed to the original payment method within 15 days of receiving the returned item.

5.3. Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.

6. Intellectual Property

6.1. All content on the Steken website, including logos, designs, images, and text, is our intellectual property. You may not use, reproduce, or distribute this content without written permission.

7. User Conduct

7.1. You agree not to use our website for any unlawful purpose or to engage in activities that could harm the site or other users.

7.2. We reserve the right to terminate accounts or refuse service to anyone who violates these Terms.

8. Disclaimer and Limitation of Liability

8.1. Steken strives to provide accurate product descriptions and images; however, we do not guarantee that all content is error-free.

8.2. To the fullest extent permitted by law, Steken is not liable for any damages arising from your use of our website or products.

9. Privacy Policy

9.1. Your personal information is handled in accordance with our Privacy Policy, which is available Privacy Policy.

10. Amendments

10.1. We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting to the website.

10.2. Continued use of our website following any modifications constitutes acceptance of the updated Terms.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us:

Email: Stekenfashion@gmail.com
Phone: +91 99709 00663
Address: C wing 603
                 Evershine avenue A3
                 Near nanhe munne preschool
                 Virar west 401303

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Thank you for shopping with Steken!